Privacy Policy

Your privacy is important to us

Last updated: 15 aprile 2026

Welcome to the Privacy Policy of 2Tickets.it. This document describes how we collect, use and protect your personal information in compliance with the General Data Protection Regulation (GDPR - EU Regulation 2016/679).

1. Data Controller

Two Italia S.r.l.

Via [Indirizzo Completo]

P.IVA: [Numero P.IVA]

Email: supporto@2tickets.it

PEC: twoitaliasrl@legalmail.it

2. Types of Data Collected

2.1 Data provided voluntarily

  • Personal data: name, surname, date of birth
  • Contact data: email, phone number
  • Payment data: managed directly by certified providers (Nexi)
  • Login data: username and password (encrypted)

2.2 Data collected automatically

  • Browsing data: IP address, browser, operating system
  • Cookies: technical and analytical (see Cookie section)
  • Usage data: pages visited, time spent

3. Purposes of Processing

Purpose Legal Basis Retention Period
Account registration and profile management Contract performance Until account deletion
Ticket and subscription sales Contract performance 10 years (fiscal obligation)
Sending service communications Contract performance Duration of service
Direct marketing (with prior authorisation) Consent Until consent withdrawal
Analysis and service improvement Legitimate interest 24 months

4. Legal Basis for Processing

The processing of your personal data is based on:

  • Contract: necessary to provide you with the requested services
  • Consent: for marketing activities and non-essential cookies
  • Legal obligation: for fiscal and regulatory compliance
  • Legitimate interest: for security and service improvement

5. Data Recipients

Your data may be shared with:

Technical Providers
  • Hosting: [Provider Name]
  • Email: Aruba
  • Payments: Nexi
  • Analytics: Google
Other Recipients
  • Tax advisors
  • Competent authorities
  • Business partners (with prior consent)

6. Your Rights

Under the GDPR, you have the right to:

Obtain confirmation that your data is being processed and access such data.

Obtain the rectification of inaccurate data or the completion of incomplete data.

Request the deletion of data ("right to be forgotten") when no longer necessary.

Object to processing for legitimate reasons or for direct marketing.
To exercise your rights, contact us at: supporto@2tickets.it

8. Advertising - Google AdSense

This site uses Google AdSense, an advertising service provided by Google LLC, for displaying advertisements. Google AdSense uses cookies, including the DoubleClick cookie, to serve ads based on the user's previous visits to this site or other websites.

How it works

  • Advertising cookies: Google and its third-party advertising partners use cookies to serve ads based on the user's previous visits to this website or other Internet sites.
  • DoubleClick cookie: The DoubleClick cookie allows Google and its partners to serve ads to users based on their visit to this site and/or other Internet sites.
  • Personalised ads: Google may use the data collected to contextualise and personalise the ads on its advertising network.

Opting out of personalised ads

Users can opt out of personalised advertising by visiting Google Ads Settings. Alternatively, you can opt out of third-party cookie use by visiting the Network Advertising Initiative opt-out page.

For more information on how Google uses data when you visit its partners' sites, see the How Google uses data page and the Google Privacy Policy.

9. Contacts

Have questions about privacy?

Contact our dedicated team

supporto@2tickets.it